Our team has done it again—100% Client Happiness and an NPS of 84 for three months straight! Find out how we deliver world-class IT support and keep our clients coming back year after year. Imagine working with an IT partner who consistently delivers a 100% Client Happiness Score. That’s right—every ticket, every client, across every…
PSQ Group is teaming up with Proofpoint to bring internationally leading cyber security protection to Perth businesses. Trusted by over half of the Fortune 100, Proofpoint’s platform stops over 99% of attacks with automated incident response, global threat intelligence and AI-powered automation. As an official Proofpoint partner, PSQ is integrating Proofpoint’s advanced cyber security platform…
We ask you, our valued clients, for feedback every time our team solves a problem you have. And we take our peoples’ feedback seriously. Client satisfaction is our only KPI. In fact, we don’t measure our success in tickets like the standard MSP, but in how well we do – according to you. …
This year, PSQ is hitting a big milestone – we’re turning 10! Pop the champagne because we’re celebrating a decade of MSP excellence. But, let’s face it, it’s not just about a number. It’s about the 10 years of dedication, innovation, and partnerships that have shaped our success today. From a Project to a Decade…
In the endless sea of tech tools promising to “revolutionise” the way you work, here’s one that genuinely stands out: Microsoft 365 Copilot. Look, we’ve all been there—drowning in meetings, buried under emails, and wondering if our PowerPoint slides could use a little “oomph.” Well, the next time you need to set up a meeting, draft…
A well-established Not-For-Profit South of the Swan River was operating on an infrastructure that was several years old. This was causing poor connectivity, frequent downtime, a lack of application availability and increasing costs. PSQ Group was engaged to present solutions to this issue and improve their connectivity. Our Solution We presented two options to solve…
A prominent resourcing company on the ASX aspires to be a principal supplier of ethically produced Rare Earth metals with projects in the Browns range, East Kimberley, and other areas in the Northern Territory. With no structural cabling going to accommodation, remote workers were experiencing frustrating difficulties with connection speed. The challenge of working remotely…
Nothing is quite as important as sharing your travels with those who matter most in a digitally connected world. That’s why a prominent 5-star hotel in the Perth CBD engaged PSQ Group to help them create an exceptional experience for their guests, to stay connected to family and friends, whilst enjoying the luxuries of their…
When one of Perth’s most prominent Not-For-Profits engaged PSQ Group as their IT Managed Services Provider, our first step was to assess their current cybersecurity position. This revealed exposed security risks caused by volunteer turnover and the use of personal devices that had to be immediately mitigated to protect them from data loss and leakage.…