At PSQ Group, take the headache out of managing your tech with our IT support and consulting services.

Our team of experts maintains and enhances your existing systems, collaborating with you to find the solution best for your business needs. 

We know that no two businesses are the same. That’s why we offer flexible services, tailored to your unique needs. At PSQ, we take the time to listen, so that we truly understand your business, your immediate requirements, and future plans. As your personalised IT team, we work with you to solve your business challenges with the right technology solutions.

Get in touch to partner with us and support your growing business with tech solutions.

It support and consulting services

We offer a full stack of IT support and consulting services, with tailored packages specific to your business’ needs. We’ll get to know you and your business so we can share the best solutions to make your IT work for you – not the other way around. 

IT Support

Prevention is better than cure. Our proactive model enables you to be one step ahead of issues and incidents, so you can focus on your business strategy, not IT repairs.

IT Service Desk

Nothing gives businesses more confidence than a team you can contact at any time of day. Wherever you are, there will always be someone at our service desk who will be ready to support you.

Field Service

With a focus on people and service, nothing beats face-to-face service with a smile. Our only KPI is “Customer Satisfaction”, so we have empowered our team to ensure they do whatever it takes to keep you and your team happy.

IT Strategy

IT Strategy is not a chess game, waiting for someone to make a move. It’s about engineering solutions that empower you to make the first move. We can help develop your strategic goals to align with your business objectives. If it’s not supporting your goals, it’s not in scope.

Business Continuity Planning

No one wants to be a victim. We can help plan, design and deliver your very own playbook for those unexpected days when disaster strikes, giving you confidence in knowing that business can continue as usual.

Digital Transformation

If you’re not leveraging the benefits of digital transformation, you will be a casualty of digital disruption. We can help you reimagine how you work to support your people and business processes, doing more with less.

IT Procurement

From strategy and procurement, we provide organisations with solutions to manage their assets, licenses, warranties, renewals, personal devices, printers, and so much more.

Network Management & Monitoring

Our network management and monitoring systems provide real-time detection of faults and network performance health, ensuring your business is always connected to your customers.

Wireless Area Network Solutions

Connectivity is business critical in today’s world. Let us solve your wireless issues such as WiFi dead spots, slow and unstable connections, inefficient bandwidth usage, cybersafe connection, and network monitoring.

Common Services Models

PSQ Group operates on a Managed IT Services model

Because we believe that you should have an IT solution that uniquely suits your business needs.

  • We control and operate your IT services on an ongoing basis
  • You define a set of tasks and responsibilities and we work alongside you
  • Length of the agreement and many other contractual terms can vary based on your needs (this is outlined in the SLA)
  • Provides access to expertise and knowledge that you don’t have
  • Allows internal IT staff to focus on more important things
  • If something breaks, you fix it
  • Only works well if you have smaller IT operations and a limited number of users
  • Upfront costs can be lower initially
  • The disruption can lead to major costs and loss of productivity in the long-run
  • Will hire expertise when they need it
  • Managed IT services can be a form of this, however not all outsourcing agreements have ongoing commitments 
  • Projects lack flexibility and generally have specific requirements and a set outcome
  • Can be fast, cost-effective and specialised
  • More proactive than traditional break/fix model

Explore the Benefits of the Managed Services Model

Be proactive, not reactive.

We’ll quickly identify problem areas in your business and make recommendations to fix them.

Future planning and regular maintenance.

Get ahead of issues before they even occur and set your business up for future growth.

External expert opinions on your IT operations.

We’ll take a step back and look at your business holistically with a fresh set of eyes.

Signs Your Business Needs PSQ Group

You’re continually experiencing technical issues

This might look like your team making complaints about their IT not working or about slow network speeds.

Your IT department is lacking in time and resources

Things get done slowly or not at all. Your IT staff are run off their feet, and things that aren’t high priority never get any attention. This may even lead to a high staff turnover in this department.

You need a strategic shift

You’re looking towards your business future and agility but haven’t thought about how technology fits into this.

You don’t know how to measure your IT results

You’re spending lots of money, but you’re not sure about the return you’re getting on your investment.

Our Customer Success Stories

Fast, Affordable Connectivity for a 5-Star Hotel

Nothing is quite as important as sharing your travels with those who matter most in a digitally connected world. That’s why a prominent 5-star hotel in the Perth CBD engaged PSQ Group to help them create an exceptional experience for their guests, to stay connected to family and friends, whilst enjoying the luxuries of their…

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Our Services

IT Security & Awareness Training

IT Security & Awareness Training

Sleep easy at night, knowing your data is safe and secure.
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Cloud Services

Cloud Services

Share, collaborate and work from anywhere.
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IT Support & Tech Consulting

IT Support & Tech Consulting

We manage your IT systems while you focus on what you do best.
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Productivity & Collaboration

Productivity & Collaboration

Seamlessly connect in the way that works best for your business.
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