PSQ have provided exceptional service and dedicated account management to MNG over the past two years. As a national business, managing our hardware and software needs across multiple locations can be a challenging task. However, the PSQ team has consistently demonstrated unmatched professionalism, expertise, and commitment in fulfilling our needs. They invest the effort to understand our business requirements and subsequently customise the appropriate solution to align with our objectives. One aspect that truly sets PSQ apart is their hands-on approach to account management. Our dedicated account manager, Yiing Tiang, consistently excels in anticipating our needs and regularly goes above and beyond to secure the most competitive prices and acquire the best products with the shortest possible delivery times. Yiing will also keep us in the loop in every step of the procurement process, allowing us to plan for any unforeseen delays. This level of responsiveness has fostered a strong sense of trust and confidence in our partnership with PSQ. I wholeheartedly recommend PSQ to any organisation seeking a reliable and forward-thinking IT partner that comes on the journey with you and invests time in making sure you have the correct product and/or services that meet your needs. Their commitment to achieving excellence, coupled with their proactive account management and outstanding customer support, distinguishes them from the competition. MNG’s partnership with PSQ has undoubtedly become an integral part of our own success, and we look forward to continuing our partnership for many years to come

PSQ have been our service provider for the last 8 years and have demonstrated similar values to what we value here at Northern Minerals. We have grown and have built a pilot plant up on-site in the remote area of the Kimberley’s. PSQ has been with us the entire time and have seen us grow from just looking after our corporate office into also looking after all of our communications and IT up at site. Part of safety obviously, communications is a huge issue for us up on site, and PSQ Group has been with us through that whole journey and has made sure that we maintain our communication systems up on site, to enable us to ensure the safety of our people up on site. PSQ have always been available to us, whether it’s after hours or on a weekend, if there’s any issues that need to be resolved they get to it straight away and they’ve always been available to everyone at Northern Minerals. I thoroughly recommend PSQ Group to anyone that has similar values and is looking for a group to assist them with their IT needs.

PSQ has been working with the Duxton Hotel for 9 years. They look after our entire IT infrastructure, both front of house, back of house, as well as the security of the entire IT infrastructure. We were obviously looking for a company with a high degree of professionalism, which have the appropriate engineers working for them, and most importantly providing quality and consistent service. On all these measures, PSQ has done an excellent job. We’ve had an excellent relationship with PSQ, and the fact that we’ve been working with them for a long time is testament to their professionalism. They’ve exceeded our expectations in every area. I think any small, medium, semi-large organisation, which is looking to outsource their IT infrastructure, as I said from a hardware, software, as well as a security perspective, I think PSQ Group will fit the bill perfectly.

“PSQ Group are an amazing company with kind, efficient, and professional workers. Since recruiting PSQ Group to take care of our IT needs, our worries with technology have disappeared because we know we can count on PSQ. Somehow, PSQ always manage to perform at peak levels daily. Their IT personnel’s approach to work adds stability and performance to our daily duties. I thank PSQ so much for their helpful suggestions and contributions to improve our teamwork. I believe PSQ have a way of doing business that is akin to a close friendship.”

“The knowledge and support I receive from PSQ is excellent. The staff I deal with a very professional, have great inter-personal skills and a very high level of knowledge. They are always available any happy to assist and will always go the extra mile to ensure that the job/project/sale reaches a positive and successful conclusion.”

“During our transition to PSQ from another Managed Services Provider, we experienced several teething issues, but arising from those issues, the PSQ Group identified opportunities to simplify our operating environment and improve our IT security. The PSQ team were quick to respond and engaged our team to ensure our needs were met as soon as possible. We are now more than 6 months into our agreement with PSQ and we have nothing but confidence in their commitment to help and serve our team with our needs.”

“Syed was so well mannered and easy to deal with. The problem was a little complex that required quite a bit of time and he communicated very well with me on all matters. I was super impressed. This has been my first dealings with PSQ and both gentlemen I spoke to were most pleasant and great to deal with. Always love good manners which were very evident too.”

“Hui was quick to investigate. He seems to have identified the cause of the issue. Our IT manager has since implemented a change to avoid the issue occurring again. Good job by PSQ!”