This year, PSQ is hitting a big milestone – we’re turning 10! Pop the champagne because we’re celebrating a decade of MSP excellence. But, let’s face it, it’s not just about a number. It’s about the 10 years of dedication, innovation, and partnerships that have shaped our success today.
From a Project to a Decade of Service
In 2013, PSQ Group was founded to help Roy Hill with expert IT services for its Port and Mines project in Northern WA. Started and run by a group of IT and business specialists, PSQ had one clear mission: making IT simple and effective for people. Since then, client satisfaction has always been our only KPI.
Over the years, we’ve stuck to that mission, evolving with technology and the needs of our clients. From small startups to big corporations, we’ve been there, solving IT puzzles, one piece at a time, focusing on always surpassing expectations. Today, a trusted partner to businesses Australia-wide, we help SMB to Enterprise clients in over a dozen industries.
More Than Just IT Solutions
We’re proud to say that over 12 months, 99.8% of our clients reported our work went above and beyond expectations (2023). Why? Our approach is simple – we listen, we understand, and then we deliver. We don’t measure our success in tickets like the standard MSP, but in how well we do – according to you.
It’s this personal touch that makes us more than just an IT company. It’s because we believe in building relationships. People are our focus and client happiness is our only KPI. Our clients aren’t just clients; they’re partners. We’ve grown together, faced challenges, and celebrated wins.
A Decade of Innovation
Staying ahead in tech means never standing still. Technology is always on the move, and so are we. From cloud computing to cybersecurity, we’ve brought the latest and greatest in tech to our clients, making sure they stay ahead of the curve.
We’ve adapted to the changing landscape with new skills, new certifications, and new solutions. Some honourable mentions are our recent ISO 27001 and ISO 9001 certifications.
Our Superheroes: The PSQ Team
None of this would be possible without our incredible team. They’re the problem-solvers, the late-night thinkers, the coffee-fuelled innovators. Their expertise and commitment are what drive PSQ forward. By selecting people with drive, passion, and expertise, we have built a team that consistently delivers exceptional service and outstanding achievements for our clients.
Looking Ahead
As we celebrate this milestone, we’re also looking to the future. The digital world is always evolving, and so are we. We’re excited to keep pushing boundaries, embracing new technologies, and helping businesses reach new levels. Here’s to more innovation, more solutions, more growth – we’re just getting started.
Here's to Us – and to You!
At PSQ, we believe IT is more than just technology; it’s about people, service, and quality. We’re not just marking 10 years of PSQ; we’re celebrating a decade of solid partnerships, relentless innovation, and collective growth. Cheers to the next decade of making IT smarter, not harder – and thank you for being a part of our incredible journey.