At PSQ Group our main priority and focus is towards the People we work with and the people we serve. Through the recruitment of staff with drive, passion, experience and excellence, we can offer a Service that we believe is second to none and of a Quality that surpasses the expectations of our clients.
Whilst technology is an important part of the service we provide, the main aim of PSQ Group is to ensure that the focus of managed services and IT support moves from the technology to the client. We take the time necessary to ensure we really understand you and your needs, by listening to what you have to say. Because our focus is on the people we are working for, rather than the technology, we see ourselves as being an integral part of your business which means we provide a level and quality of service that we would expect for our own business.
All technical staff are trained to the highest industry standards with certifications held including CCIE, CCVP, CCNP, CCNA, CCDA, MCSE, MCSA and Prince 2.
PSQ Group offers a service that we guarantee provides you with real value, honesty, competence and quality, by ensuring that we are diligent in every task we undertake in order to fulfill your IT and communication needs.
We provide specialised and efficient IT Managed Services to a diverse client base, locally, nationally and internationally, because we understand the people, policies and processes that are driving and shaping information and communications technology.
PSQ Group ensures all processes adhere to best practice ITIL standards and has established itself as a Tier 1 provider of network strategic consultancy, implementation services, project management, software development, design, deployment, maintenance and network support.
As a trusted partner to businesses of all sizes Australia-wide, PSQ Group has developed a strong reputation for excellence through its professional approach to the implementation of all its projects - this is backed up by strong support services which ensure business continuity post implementation.
PSQ Directors Ben and Novica met back in 2005 and have worked together ever since.
Today, they continue to work side by side complementing one another's skill set combining a whole host of industry knowledge and a wealth of experience.
Ben Donaldson started his career as a Cisco and Microsoft engineer before moving into sales and account management. Combining a technical background with his move into business development Ben has gone on to start 3 IT Infrastructure and Managed Services businesses. These businesses have achieved significant success and rapid growth with one venture making the BRW Fast Starters list on multiple occasions and rapidly expanding across Australia and Internationally. After a short break to explore other business ventures, Ben returned to the industry in 2014 joining PSQ as a partner, director and investor. With a focus on People, Service and Quality, PSQ combines the best of a service focused business with the best technically capable resources and a focused solutions and infrastructure practice
Novica Piletic began his career in IT more than 15 years ago, starting off as an engineer with a specific focus on Infrastructure and Security. Over time, Novica progressed on to Project Management roles where he was responsible for managing a number of local and international projects across different technologies. Novica was soon running and overseeing a technical department, covering projects and service delivery for a diverse range of customers Australia wide. In 2014, Novica joined PSQ Group and today is a key partner, director and investor of the business. Novica personally believes that each and every person he works alongside is the key to the overall success of any business. This belief is the core value of PSQ Group, where our people and people we work with are regarded as the most important to our success.